In this article you will meet the Account Management team and find out what each team member does
At Creativebrief the Account Management team takes care of our agency members as well as our brand review clients.
On the agency side, this means ensuring our members are getting the most out of creativebrief, in terms of the platform and our wider marketing channels, as well as via direct consultation.
On the brand side, this means running review processes across a range of disciplines - always with the aim of ensuring the most authentic and equitable process is achieved.
When an agency joins creativebrief, they are assigned a lead AM contact, as first port of call for all creativebrief services.
Meet the team
Stephanie Nattu
Managing Director
stephanie.n@creativebrief.com
Steph leads the AM team, supporting at a senior level across the range of brand review projects the team runs, while also taking overarching responsibility for the range of services offered to member agencies in and outside of the platform. Steph also works as part of creativebrief’s senior management team with a range of responsibilities around helping drive the business forward.
With years of prior experience leading new business within agencies, Steph has a deep understanding of the challenges and pressures faced by such teams and cares deeply about helping progress the way that brands and agencies come together.
Michael Gooding
Senior Account Director
michael.g@creativebrief.com
Michael is lead on key brand review projects, working closely with clients to ensure the most fair and effective review process is planned and executed, while also supporting a range of member agencies as lead contact. He is also responsible for new initiatives such as new member agency content and reports.
Coming from a background of agency account handling, client-side roles and international experience, Michael brings a holistic view to the team.
Kati Dix
Account Manager
Kati works in the account management team at Creativebrief, working closely with agencies to ensure maximum benefit of the platform and supporting on any ongoing brand reviews. She has a strong background in media advertising and is passionate about building great client relationships, working with both brands and agencies. Kati loves exploring new places, going to live music and going out for dinner with friends (please send any good restaurant reccos her way!)
Jack Chandler
Customer Success Executive
Jack works to ensure maximum satisfaction and retention amongst clients and helps them to get the most out of their Creativebrief membership. Jack studied Sociology at university and brings with him a background in Marketing, Business Development and Client Services. Outside of work, Jack leads an active lifestyle and appreciates the outdoors. He enjoys running, swimming, yoga, exploring new places and loves to cook. He is also a big fan of all things music and art.