In this article you will meet the Account Management team and find out what each team member does
At Creativebrief the Account Management team takes care of our agency members as well as our brand review clients.
On the agency side, this means ensuring our members are getting the most out of creativebrief, in terms of the platform and our wider marketing channels, as well as via direct consultation.
On the brand side, this means running review processes across a range of disciplines - always with the aim of ensuring the most authentic and equitable process is achieved.
When an agency joins creativebrief, they are assigned a lead AM contact, as first port of call for all creativebrief services.
Meet the team
Stephanie Nattu
Managing Director
stephanie.n@creativebrief.com
Steph leads the AM team, supporting at a senior level across the range of brand review projects the team runs, while also taking overarching responsibility for the range of services offered to member agencies in and outside of the platform. Steph also works as part of creativebrief’s senior management team with a range of responsibilities around helping drive the business forward.
With years of prior experience leading new business within agencies, Steph has a deep understanding of the challenges and pressures faced by such teams and cares deeply about helping progress the way that brands and agencies come together.
Michael Gooding
Senior Account Director
michael.g@creativebrief.com
Michael is lead on key brand review projects, working closely with clients to ensure the most fair and effective review process is planned and executed, while also supporting a range of member agencies as lead contact. He is also responsible for new initiatives such as new member agency content and reports.
Coming from a background of agency account handling, client-side roles and international experience, Michael bring a holistic view to the team and likes to not just make things happen, but make things better.
Marcus Burns
Account Manager
marcus.b@creativebrief.com
Marcus works with a range of member agencies as lead contact, ensuring Creativebrief is closely aligned with them to support them via the platform and our brand review work.
He also leads day to day operations on specific brand review projects, as well as being the key liaison with the Marketing team, supporting on key campaigns and member agency communications.
Working previously in sales & marketing roles in the fashion industry Marcus brings solid client side experience - and is perhaps by no coincidence, unofficially ranked as best dressed man in the office.
Tia Hunte
Team Coordinator
tia.h@creativebrief.com
Tia is the first port of call for any platform support member agencies might need and runs frequent tutorials and refresher sessions, while also taking a proactive role, ensuring agencies are getting their latest work live and optimising their content. Tia also supports as coordinator on brand reviews, liaising with clients and agencies and ensuring everything runs to plan.